Privacy Policy —
How ampm1 Protects Your Data
At ampm1, the privacy and security of your personal data is a fundamental commitment, not an afterthought. This Privacy Policy explains in clear terms exactly what information we collect from Malaysian players, why we collect it, how we use and store it, and what rights you hold over your own data.
ampm1 does not sell, rent, or trade your personal data to unafiliated third parties for marketing purposes. Your data is used solely to operate your account and improve your experience.
Encrypted Data Storage
All personal data stored by ampm1 is protected using AES-256 encryption at rest and TLS 1.3 in transit. Access to production databases is restricted to authorised personnel only, with full audit logging of all access events.
No Unauthorised Data Sharing
Your personal information is never shared with advertisers, data brokers, or unaffiliated marketers. Data is disclosed to third parties only where strictly required for platform operation, legal compliance, or fraud prevention.
Your Rights Over Your Data
You have the right to access, correct, export, or request deletion of your personal data at any time. All data subject requests are handled within 30 days. Contact our data protection team via the email listed in Section 12.
Payment Data Security
ampm1 does not store full card numbers, CVV codes, or complete banking credentials. All payment transactions via Touch'n Go eWallet, Boost, DuitNow, FPX, and Maybank are processed through PCI-DS compliant gateways.
Transparent Cookie Usage
ampm1 uses strictly necessary cookies for session management, and optional analytics cookies to improve platform performance. You can manage cookie preferences through your browser settings at any time.
Clear Data Retention Limits
Personal data is retained only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised in accordance with our retention schedule.
Introduction
This Privacy Policy ("Policy") describes how ampm1 ("ampm1", "We", "Us", "Our"), the operator of the online gaming platform accessible athttps://ampm1.cam/, collects, uses, stores, discloses, and otherwise processes personal data relating to individuals who access or use the Platform ("User", "Player", "Your").
ampm1 is committed to handling your personal data responsibly and in accordance with applicable data protection laws and internationally recognised privacy principles. This Policy is incorporated by reference into ourTerms & Conditions, which together with this Policy form the complete agreement governing your relationship with ampm1.
By registering an account on ampm1, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you must refrain from registering an account or continuing to use the Platform.
Scope: This Policy applies to personal data collected through the ampm1 website at https://ampm1.cam/, including account registration, transactions, customer support interactions, and all digital touchpoints operated by ampm1. It does not apply to third-party websites or services that may be linked from the Platform, as ampm1 does not control and is not responsible for the privacy practices of such external parties.
Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them below:
- "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial data, device identifiers, and behavioural data.
- "Data Controller" means ampm1, which determines the purposes and means of processing Personal Data collected through the Platform.
- "Data Processor" means any third party that processes Personal Data on behalf of ampm1, including payment processors, fraud prevention services, and technology providers.
- "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
- "Consent" means a freely given, specific, informed, and unambiguous indication of the Data Subject's agreement to the processing of their Personal Data.
- "KYC" means Know Your Customer — the identity verification process required by ampm1 to validate account ownership and comply with AML obligations.
- "MYR" means Malaysian Ringgit, the primary currency used for financial transactions on the Platform.
Data We Collect
ampm1 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, MyKad / passport number, selfie or photograph | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address (including city: KL, Penang, JB) | Registration & account updates |
| Financial Data | Bank account details (masked), e-wallet IDs (TNG, Boost, GrabPay), transaction history in MYR, USDT wallet addresses | Deposits, withdrawals & KYC |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session durations | During Platform use |
| Technical Data | IP address, device type, operating system, browser, access timestamps, session tokens | Automatically on access |
| Communication Data | Live chat transcripts, support email records, complaint records | Customer support interactions |
| Preference Data | Responsible gambling limits set, notification preferences, language settings | Account settings & tool usage |
Sensitive Data: ampm1 does not intentionally collect special categories of sensitive personal data (such as racial or ethnic origin, health data, or political opinions) unless specifically required for responsible gambling compliance or legal obligations, in which case explicit consent will be sought.
How We Collect Your Data
ampm1 collects personal data through the following channels:
- Directly from you — information you provide when creating an account, completing KYC, making deposits or withdrawals, setting responsible gambling limits, or contacting customer support.
- Automatically during Platform use — technical data such as IP addresses, device identifiers, browser information, and session activity is collected automatically when you access the Platform using cookies, server logs, and similar technologies.
- From payment processors — confirmation and transaction reference data is received from payment partners including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong Connect when you conduct financial transactions.
- From identity verification providers — during KYC, ampm1 may use regulated third-party identity verification services that cross-check submitted documents against reference databases.
- From fraud prevention and AML partners — where required for compliance purposes, ampm1 may receive data from regulated screening services to verify that accounts are not associated with sanctions lists or known fraud patterns.
Purpose of Processing
ampm1 processes your personal data for the following defined purposes:
- Account operation — creating, managing, and maintaining your account, verifying identity, and enabling login and authentication.
- Transaction processing — processing deposits and withdrawals in MYR via all supported Malaysian payment methods, and maintaining accurate financial records.
- Regulatory compliance — fulfilling Know Your Customer (KYC) obligations, Anti-Money Laundering (AML) checks, and complying with applicable laws and regulatory directives.
- Fraud prevention & security — detecting, investigating, and preventing fraudulent transactions, multi-accounting, unauthorised account access, and other security threats.
- Responsible gambling — monitoring gaming behaviour to enable self-exclusion, deposit limits, cooling-off periods, and other player protection tools as described in our Responsible Gambling Policy.
- Customer support — handling enquiries, resolving disputes, and maintaining records of communications for quality assurance purposes.
- Platform improvement — analysing aggregated usage data to improve Platform performance, identify technical issues, and optimise the user experience for Malaysian players.
- Direct communications — sending account-related notifications, security alerts, and (where you have opted in) promotional communications about bonuses and Platform updates.
Marketing communications: ampm1 will only send promotional emails or messages if you have explicitly opted in to receive them. You may withdraw consent for marketing communications at any time by updating your account notification preferences or by contacting support.
Legal Basis for Processing
ampm1 processes your personal data one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity — processing required to perform the contract between you and ampm1, including account management and transaction processing.
- Legal obligation — processing required to comply with applicable laws, including AML regulations, KYC requirements, and responses to lawful regulatory or law enforcement requests.
- Legitimate interests — processing undertaken to further ampm1's legitimate business interests in fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
- Consent — processing based on your explicit and freely given consent, particularly for optional marketing communications and non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
Data Sharing & Disclosure
ampm1 does not sell, rent, or lease your personal data to any third party. We may share your personal data only in the circumstances described below, and only to the extent strictly necessary for each purpose:
- Payment processors — financial transaction data is shared with regulated payment partners (including FPX gateway operators, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and cryptocurrency processors) solely to facilitate deposits and withdrawals.
- Identity verification providers — identity documents and biometric data submitted for KYC may be processed by certified third-party identity verification services operating under binding data processing agreements.
- Fraud prevention & AML services — relevant data may be shared with regulated fraud detection and AML screening services to meet compliance obligations.
- Technology and infrastructure providers — cloud hosting, database and security infrastructure providers may access data as part of their service provision, under strict contractual confidentiality and data processing agreements.
- Legal and regulatory authorities — ampm1 may disclose personal data to law enforcement agencies, courts, regulatory bodies, or other government authorities where required by applicable law, court order, or regulatory direction.
- Business transfers — in the event of a merger, acquisition, or sale of all or part of ampm1's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
International Transfers: Some of ampm1's technology and service providers may be located outside Malaysia. Where personal data is transferred internationally, ampm1 ensures that appropriate safeguards are in place — including contractual data processing agreements — to protect the data to an equivalent standard.
Data Retention
ampm1 retains personal data only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. The following general retention principles apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal / AML obligation |
| Financial & Transaction Data | 7 years from transaction date | Legal / regulatory requirement |
| KYC Documents | 5 years after account closure | AML compliance |
| Gaming History | 3 years from last activity | Legitimate interests / dispute resolution |
| Customer Support Records | 3 years from interaction date | Legitimate interests / complaints resolution |
| Marketing Consent Records | Until consent is withdrawn + 12 months | Consent / legal compliance |
| Technical / Log Data | 90 days rolling | Security & fraud prevention |
When personal data is no longer required and no legal obligation to retain it exists, ampm1 will securely delete or anonymise the data so that it can no longer be linked to any individual.
Cookies & Tracking Technologies
ampm1 uses cookies and similar tracking technologies on the Platform to ensure core functionality, enhance your experience, and collect anonymised analytics data. The following categories of cookies are used:
- Strictly Necessary Cookies — essential for Platform operation, including session management, authentication, and security. These cannot be disabled without impairing Platform functionality.
- Performance & Analytics Cookies — collect anonymised information about how Players use the Platform (page visits, session durations, error events). This data is used to improve Platform performance and the overall user experience for Malaysian players.
- Functional Cookies — remember your preferences such as language settings and responsible gambling limit configurations to personalise your experience on return visits.
- Marketing Cookies — used only where you have explicitly opted in. May be used to deliver relevant promotional information about ampm1 bonuses and events.
You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Detailed cookie consent preferences can also be managed through the consent interface displayed on your first visit to the Platform.
Your Rights
As a data subject, you hold the following rights with respect to your personal data processed by ampm1. To exercise any of these rights, please contact our data protection team using the details in Section 12.
Right of Access
You may request a copy of all personal data ampm1 holds about you, along with information about how it is being processed.
Right of Rectification
You may request correction of inaccurate or incomplete personal data we hold about you. We will act on reasonable requests promptly.
Right of Erasure
You may request deletion of your personal data where it is no longer necessary, where consent is withdrawn, or where processing is unlawful — subject to legal retention obligations.
Right to Restrict Processing
You may request that we restrict processing of your data in certain circumstances — for example, while accuracy is contested or an objection is being assessed.
Right to Data Portability
Where processing is based on consent or contract, you may request a structured machine-readable copy of data you have provided to ampm1.
Right to Object
You may object at any time to processing of your data based on legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds.
Response Timeframe: ampm1 aims to respond to all verified data subject requests within 30 days of receipt. For complex or high-volume requests, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reasons for it.
Security Measures
ampm1 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
- Transport Layer Security (TLS 1.3) — all data transmitted between your device and ampm1's servers is encrypted in transit using TLS 1.3 or higher.
- AES-256 encryption at rest — personal data stored in ampm1's databases is encrypted using AES-256 symmetric encryption.
- Two-Factor Authentication (2FA) — available to all registered accounts as an additional layer of login security.
- Role-based access controls — access to personal data by ampm1 staff is restricted to personnel who require it for their job function, governed by the principle of least privilege.
- Audit logging — all access to production databases and sensitive data is logged with timestamped records, subject to regular review.
- Penetration testing — ampm1's infrastructure and application layer undergo scheduled security testing to identify and remediate vulnerabilities.
- Incident response — ampm1 maintains a formal data breach response procedure. In the event of a breach affecting your personal data, you will be notified in accordance with applicable law.
Despite these measures, no digital system is entirely immune to security threats. ampm1 encourages all Players to use strong, unique passwords, enable2FA, and promptly report any suspected security incidents to our support team.
Contact Us & Data Requests
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ampm1, please contact our data protection team through the following channels:
24/7 live chat support available on the Platform. For privacy-specific queries, please state "Privacy Enquiry" at the start of your chat.
For formal data subject requests (access, correction, deletion):
[email protected]
Response within 30 days
When submitting a data subject request, please provide sufficient information to enable us to verify your identity and locate your account. ampm1 may request a copy of your identity document to process access, correction, or deletion requests securely. We will not use identity documents submitted for verification purposes for any purpose other than processing your request.
ampm1 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via email. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.
Still Have Questions About Your Privacy?
Our support team is available around the clock to assist Malaysian players with any privacy concerns, data requests, or account security questions. Alternatively, visit our FAQ for quick answers to common questions.